Frequently Asked Questions (FAQ)
What if my order is tax exempt?If you are a tax-exempt organization in Virginia or another state, please contact us to arrange submission of your tax-exempt certificate. Once verified, we will be happy to process your order without sales tax, where applicable.
Can I pick up my order?Yes — local pickup is available.
If you plan to be in the area and would like to save on shipping:
Why do some products show two different prices?Some products are available with single-unit pricing as well as discounted volume pricing. When two prices are shown:
Do you offer volume or competitive pricing? Yes.
For bulk purchases, repeat orders, or contract pricing, please contact us directly. We regularly work with customers to remain competitive and provide fair pricing based on order volume and frequency.
Our goal is to make pricing straightforward and flexible without adding unnecessary complexity.
What if I have a question that isn’t listed here?If you don’t see your question answered on this page, feel free to contact us.
We’re happy to help and regularly update this section based on common customer questions.
sales@mdisafety.com
What if my order is tax exempt?If you are a tax-exempt organization in Virginia or another state, please contact us to arrange submission of your tax-exempt certificate. Once verified, we will be happy to process your order without sales tax, where applicable.
Can I pick up my order?Yes — local pickup is available.
If you plan to be in the area and would like to save on shipping:
- Place your order online
- Leave a note in the “Note to Seller” field indicating you would like to pick up your order
- We will prepare and hold your order until you arrive
Why do some products show two different prices?Some products are available with single-unit pricing as well as discounted volume pricing. When two prices are shown:
- One reflects a single item purchase
- The other reflects volume or bulk pricing
Do you offer volume or competitive pricing? Yes.
For bulk purchases, repeat orders, or contract pricing, please contact us directly. We regularly work with customers to remain competitive and provide fair pricing based on order volume and frequency.
Our goal is to make pricing straightforward and flexible without adding unnecessary complexity.
What if I have a question that isn’t listed here?If you don’t see your question answered on this page, feel free to contact us.
We’re happy to help and regularly update this section based on common customer questions.
sales@mdisafety.com